Acceptable Use Policy

Use CleanIQ only for CRM accounts and records you are authorized to access and process. Follow applicable privacy, communications, insurance, consumer-protection, intellectual-property, employment, anti-discrimination, and industry rules.

Do not use CleanIQ to commit fraud; impersonate others; harass or discriminate; distribute malware; evade provider controls; probe another tenant; interfere with service; send unlawful or unsolicited marketing; scrape competitors; create deceptive content; or facilitate illegal goods, services, or conduct.

Do not use Calia or any automated feature to make unlawful high-impact decisions, generate spam, violate carrier or CRM rules, conceal AI-generated deception, or bypass required human review. Approval controls do not transfer your legal responsibility to CleanIQ.

Do not circumvent contact, seat, connection, scan, queue, or rate limits; create excessive automated traffic; share credentials outside your organization; or use undocumented interfaces. CleanIQ may throttle, reject, suspend, or investigate activity that threatens security, availability, cost controls, or provider compliance.

CleanIQ may remove content it controls, disable an integration, limit traffic, suspend an account, preserve evidence, or report conduct when reasonably necessary to enforce this Policy, protect others, or comply with law. Where practical and safe, CleanIQ will provide notice and an opportunity to correct the issue.